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SMALL BUSINESS
Overstock.com Reports Third Quarter 2008 Financial Results; Announces Intent to Restate Previous Financial Statements
Key Q3 2008 metrics (comparison to Q3 2007 as revised as described below):
-- Total revenue: $186.9m vs. $160.1m (a 17% gain);
-- Gross margin: 17.2% vs. 17.1%;
-- Gross profit: $32.1m vs. $27.4m (a 17% gain);
-- Sales and marketing expense: $11.9m vs. $8.8m (a 35% increase);
-- Contribution (gross profit less marketing expense): $20.2m vs. $18.5m
(a 9% gain);
-- G&A/Technology expense: $24.4m vs. $24.3m (a 1% increase);
-- Net loss: $1.6m [$(0.07)/share] vs. $5.6m [$(0.24)/share] (a
$0.17/share improvement);
-- EBITDA: $2.2m vs. $3.2m (a $1.0m decrease);
-- EBITDA (TTM): $4.7m vs. ($41.9)m (a $46.6m improvement);
-- Operating cash flows (TTM): $14.9m vs. $6.2m (an $8.7m improvement);
and
-- Completed $20m repurchase program: Retired $9.5m face value of our
convertible debt for $6.6m.
"Other than that, Mrs. Lincoln, how did you like the play?"
Dear Owner:
We have an accounting restatement that mostly reflects fall-out from our
Oracle ERP implementation of a few years ago. Dave's letter below explains
the problem and the solution. Our 1st Commandment is "Maintain a bullet proof
balance sheet," But while the spirit is strong, the flesh made a mistake. The
short version is: when we upgraded our system, we didn't hook up some of the
accounting wiring; however, we thought we had manual fixes in place. We've
since found that these manual fixes missed a few of the unhooked wires. It
also turned out there were errors cutting both ways which partially obscured
the problem because we relied on reasonability testing to verify certain
balances rather than a ground-up reconciliation. Now that we have found these
errors, we have called a penalty on ourselves. The total effect of the errors
over the five and a half year period (during which we generated nearly
"Other than that," we are holding our own. Revenue growth was 17% this
quarter, down from 26% in the first half, but still above industry average.
Expenses remain tightly managed. The net loss for the quarter was just under
This holiday shopping season and the quarters ahead will be challenging for the retail industry. I believe that in general we are counter-cyclical because in tough times consumers become deal-hunters: it remains to be seen if that dynamic can offset the macro dynamics settling over the whole economy. Yet the last two years were spent leaning out Overstock, and that has positioned us well for this scenario. Our supply chain is flexible, which lets us take advantage of shocks and dislocations in the supply chains of others. Over the last month or two, we have seen a significant spike in the number of distributors and brands who are signing up to work with us, and we have been buying inventory more opportunistically than we have in years. Our product offering and customer satisfaction are at all-time highs.
I look forward to speaking with you about your business and current business conditions during the upcoming conference call. Until then, I remain,
Your humble servant, Patrick M. Byrne
P.S. Please email questions to
Dear Owner:
As the Company's principal financial and accounting officer, I bear the responsibility for the accuracy of our financial reporting. I am extremely disappointed that we have a restatement and I owe you an explanation of what happened.
I am confident that we have identified and fixed the problem. To give you that same confidence, I'll give some background about what we discovered, and explain why, going forward, it is no longer an issue.
As you know, during 2005 we implemented a major system upgrade which also upgraded our accounting system. As part of this accounting system upgrade we changed from recording refunds to customers in batches to recording them transaction-by-transaction. When we issue a customer refund, the refund reduces the amount of cash we receive from our credit card processors and, as a result, our financial system should reduce our accounts receivable balance. After the implementation, in the instance of some customer refunds, this reduction wasn't happening, and we didn't catch it.
We use internal "reason codes" to track the reasons we give customer
refunds. Under the new system not all reason codes were automatically
recorded; some customer refunds required manual entry in the financial system.
We set up automatic and manual processes so that these would be recorded.
Unfortunately, we missed some of the manual customer refunds, and as a result,
we did not record all that were occurring. Over time, this error built up
and, on a cumulative basis, eventually became material. Separately, but on a
much smaller scale, we found that our system did not reverse out shipping
revenue for cancelled orders as it should have, and these
These errors were partially masked by an offsetting error which made our overall cost of returns appear reasonable: over the past two years we under- billed our fulfillment partners for some returns-related costs and fees. In other words, we weren't recording some customer refunds and we weren't recouping some costs from partners on some returns. The combined result was that our returns costs looked reasonable. We have corrected the under billing problem and are initiating a process to collect a portion of the amounts owed, which we will record as we receive them.
As a result of our discovery of these errors, we have reexamined our procedures for testing and verification of the balance sheet. We have put into place processes to record all refunds in our financial system, and as a further check, we are reconciling refunds and the related balance sheet accounts to the credit card and bank statements rather than relying on a reasonableness test. To ensure that we record refunds in the proper period, we also adjusted our reserve for returns in each period based on our actual return experience.
As our amended filings are not yet complete, we do not have the restated
consolidated financial statements to provide today. However, our current
estimates of the restatement of revenue, gross profit, gross margins,
operating loss from continuing operations and net loss per share from
continuing operations are shown below. These are based on management's
calculations, and are in the process of being reviewed by our registered
public accounting firm.
Summary of restatement
(by year, in millions)
2003 2004 2005 2006 2007
revenue - as
reported $238.9 $ 494.6 $ 799.3 $788.2 $760.2
revenue - as
restated $234.6 $ 490.6 $ 795.0 $780.1 $765.9
difference $(4.3) $(4.0) $(4.3) $(8.0) $5.7
gross profit
- as reported $25.7 $66.2 $ 116.9 $94.8 $ 127.6
gross profit
- as restated $25.3 $66.4 $ 116.5 $89.8 $ 124.6
difference $(0.4) $0.2 $(0.4) $(5.0) $(3.0)
gross margins
- as reported 10.8% 13.4% 14.6% 12.0% 16.8%
gross margins
- as restated 10.8% 13.5% 14.7% 11.5% 16.3%
difference 0.0% 0.2% 0.0% -0.5% -0.5%
operating loss
- as
reported $(12.0) $(4.9) $ (21.2) $(93.8) $(41.6)
operating loss
- as
restated $(12.5) $(4.7) $(21.6) $(98.8) $(44.6)
difference $(0.4) $0.2 $(0.4) $(5.0) $(3.0)
loss from
continuing
operations
- as
reported $(11.5) $(4.5) $ (22.3) $(94.9) $(41.1)
loss from
continuing
operations
- as
restated $(12.0) $(4.4) $(22.6) $(100.0) $(44.1)
difference $(0.5) $0.1 $(0.3) $(5.1) $(3.0)
Net loss per
share from
continuing
operations
- as
reported $(0.73) $(0.26) $(1.15) $(4.67) $(1.73)
Net loss per
share from
continuing
operations
- as
restated $(0.76) $(0.26) $(1.17) $(4.92) $ (1.86)
difference $(0.03) $0.00 $(0.02) $(0.25) $ (0.13)
Q1 Q2
2008 2008 Total
revenue - as reported $200.7 $188.8 $3,470.8
revenue - as restated $202.8 $188.8 $3,457.9
difference $2.1 $(0.0) $(12.9)
gross profit - as reported $34.8 $34.1 $500.1
gross profit - as restated $34.0 $33.2 $489.7
difference $(0.8) $(0.9) $(10.3)
gross margins - as reported 17.3% 18.1% 14.4%
gross margins - as restated 16.7% 17.6% 14.2%
difference -0.6% -0.5% -0.2%
operating loss - as reported $(4.3) $(6.3) $(184.2)
operating loss - as restated $(5.1) $(7.2) $(194.5)
difference $(0.8) $(0.9) $(10.3)
loss from continuing operations
- as reported $(3.9) $(6.5)
loss from continuing operations
- as restated $(4.7) $(7.4)
difference $(0.8) $(0.9)
Net loss per share from
continuing operations
- as reported $(0.17) $(0.28)
Net loss per share from
continuing operations
- as restated $(0.21) $(0.33)
difference $(0.04) $(0.05)
The net total of all these errors over the five and a half years is a
reduction in revenue of
Finally, we have performed a more detailed review of all aspects of our consolidated balance sheet. I am confident that it is accurate, and we have the controls in place to ensure it continues to be so.
Sincerely,
David K. Chidester
Senior Vice President, Finance
On
Management and the Board have discussed this matter with
PricewaterhouseCoopers, LLP, the Company's independent registered public
accounting firm. The Company intends to file an amended Annual Report on Form
10K/A for the fiscal year ended
In addition to the impact of these errors on the consolidated financial statements, management acknowledges the impact these errors have on the effectiveness of the Company's internal control over financial reporting and disclosure controls and procedures for the periods being restated. The Company is currently assessing the impact of this restatement on its internal controls over financial reporting and related disclosure for the periods that are being restated. As a result of this assessment, the Company may determine that a material weakness existed in some or all of the periods effected by the restatement. A material weakness is a control deficiency, or a combination of control deficiencies, that result in more than a remote likelihood that a material misstatement of the annual or interim consolidated financial statements will not be prevented or detected.
Key financial and operating metrics (the figures reported in this section reflect the estimated effect of the adjustments discussed previously in this release):
Total revenue - Total revenue for the three months ended
Gross profit and gross margin - Gross profit for the three months ended
Contribution and contribution margin - "Contribution" (gross profit less
sales and marketing expenses) for the three months ended
(in thousands) Three months ended Nine months ended September 30, September 30, 2007 2008 2007 2008 Total revenue $160,059 $186,855 $471,386 $578,505 Cost of goods sold 132,693 154,736 393,218 479,206
Gross profit 27,366 32,119 78,168 99,299 Less: Sales and marketing expense 8,835 11,934 28,081 41,197
Contribution $18,531 $20,185 $50,087 $58,102 Contribution margin 11.6% 10.8% 10.6% 10.0%
Operating loss - Operating losses for the three months ended
EBITDA - EBITDA (a non-GAAP measure) for the three months ended
Regulation G, Conditions for Use of Non-GAAP Financial Measures, and other SEC regulations regulate the disclosure of certain non-GAAP financial information. Our measure of "EBITDA" is a non-GAAP financial measure. EBITDA, which we reconcile to "Operating loss" in our income statement, is earnings before interest, taxes, depreciation, amortization and stock-based compensation. EBITDA is used in addition to and in conjunction with results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures. EBITDA reflects an additional way of viewing our results that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our results. Our discussion above and below (i) explains why management believes that presentation of EBITDA provides useful information to investors regarding our financial condition and results of operations, (ii) to the extent material, discloses the additional purposes, if any, for which management uses this non- GAAP measure, and (iii) provides a reconciliation of this measure to our operating losses. We believe that, because our current capital expenditures are lower than our depreciation levels, discussing EBITDA at this stage of our business is useful to us and investors because it approximates cash used or cash generated by the operations of the business.
Trailing (in thousands) Three months ended Twelve months ended September 30, September 30, 2007 2008 2007 2008
Operating loss $(5,769) $(4,255) $(82,311) $(23,391) Add: Depreciation and amortization 7,080 5,580 34,350 24,634 Stock-based compensation 1,176 990 4,418 4,378 Stock-based compensation to consultants for services 140 (134) 272 90 Stock-based compensation relating to performance share plan 350 - 350 (600) Issuance of common stock from treasury for 401(k) matching contribution 213 - 1,036 (415) EBITDA $3,190 $2,181 $(41,885) $4,696
Net loss - Net loss for the three months ended
Free Cash Flow (a non-GAAP measure) - Free cash flow for the three months
ended
Free cash flow reflects an additional way of viewing our cash flows and liquidity that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our cash flows. Free cash flow, which we reconcile to "Cash provided by operating activities," is cash flow from operations reduced by "Expenditures for property and equipment." Although we believe that cash flow from operating activities is an important measure, we believe free cash flow is a useful measure to evaluate our business since purchases of fixed assets are a necessary component of ongoing operations. Therefore, we believe it is important to view free cash flow as a complement to our entire consolidated statements of cash flows. We believe that analyzing free cash flows on a trailing twelve month basis eliminates seasonal fluctuations in cash flows and more accurately reflects trends in this non- GAAP measure.
(in thousands) Trailing Three months ended Twelve months ended September 30, September 30, 2007 2008 2007 2008 Net cash provided by (used in) operating activities $(2,456) $(275) $6,193 $14,864 Expenditures for property and equipment (316) (8,809) (5,998) (15,669)
Free cash flow $(2,772) $(9,084) $195 $(805)
Cash and working capital - At
About Overstock.com
Overstock.com, Inc. is an online retailer offering brand-name merchandise
at discount prices. The company offers its customers an opportunity to shop
for bargains conveniently, while offering its suppliers an alternative
inventory distribution channel. Overstock.com, headquartered in
Overstock.com(R) is a registered trademark of Overstock.com, Inc. All other trademarks are the property of their respective owners.
This press release contains certain forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934. Such forward-looking statements include, but
are not limited to, statements regarding forecasts of the upcoming holiday
season and retail sales anticipated for the quarters ahead, suggestions that
bargain hunters during the economic downturn may increase our retail sales,
that we are able to take advantage of shocks and dislocations in the supply
chain, that product offerings and customer satisfaction will continue, that we
have identified and fixed all accounting problems associated with failure to
accurately record customer returns and billing charges to fulfillment
partners, and the adjustments to be made to our financial statements as
described in this press release. Our Form 10-K for the year ended
Overstock.com, Inc. Consolidated Statements of Operations (unaudited) (in thousands, except per share data)
Three months ended Nine months ended September 30, September 30, 2007 2008 2007 2008
Revenue Direct revenue $39,270 $34,176 $129,918 $125,771 Fulfillment partner revenue 120,789 152,679 341,468 452,734
Total revenue 160,059 186,855 471,386 578,505
Cost of goods sold Direct 33,268 30,633 111,193 110,307 Fulfillment partner 99,425 124,103 282,025 368,899
Total cost of goods sold 132,693 154,736 393,218 479,206
Gross profit 27,366 32,119 78,168 99,299
Operating expenses: Sales and marketing 8,835 11,934 28,081 41,197 Technology 14,576 14,119 44,786 43,946 General and administrative 9,724 10,321 30,842 30,751 Restructuring - - 12,283 -
Total operating expenses 33,135 36,374 115,992 115,894
Operating loss (5,769) (4,255) (37,824) (16,595)
Interest income 1,291 664 3,359 2,708 Interest expense (1,029) (847) (3,085) (2,636) Other income, net (92) 2,849 (92) 2,851
Loss from continuing operations (5,599) (1,589) (37,642) (13,672) Discontinued operations: Loss from discontinued operations - - (3,924) -
Net loss $(5,599) $(1,589) $(41,566) $(13,672)
Net loss per common share - basic and diluted: Loss from continuing operations $(0.24) $(0.07) $(1.59) $(0.60) Loss from discontinued operations $- $- $(0.17) $- Net loss per common share - basic and diluted $(0.24) $(0.07) $(1.76) $(0.60) Weighted average common shares outstanding - basic and diluted 23,726 22,768 23,671 22,954
Other data: Shopping bookings (in 000s) $173,593 $202,019 $501,598 $620,941 Auction gross merchandise volume (in 000s) $2,628 $2,530 $11,076 $7,105 Average customer acquisition cost (shopping) $18.17 $21.82 $20.76 $24.83
Overstock.com, Inc. Consolidated Balance Sheets (unaudited) (in thousands)
December 31, September 30, 2007 2008 Assets Current assets: Cash and cash equivalents $101,394 $43,525 Marketable securities 46,000 26,938
Cash, cash equivalents and marketable securities 147,394 70,463 Accounts receivable, net 11,208 10,081 Note receivable 1,506 - Inventories, net 25,643 17,481 Prepaid inventory 3,572 4,552 Prepaid expenses 7,572 10,935
Total current assets 196,895 113,512 Property and equipment, net 27,197 24,552 Goodwill 2,784 2,784 Other long-term assets, net 86 25 Note receivable 4,181 4,589
Total assets $231,143 $145,462
Liabilities and Stockholders' Equity
Current liabilities: Accounts payable $70,358 $34,659 Accrued liabilities 37,155 25,631 Deferred revenue 22,965 19,730 Capital lease obligations, current 3,796 -
Total current liabilities 134,274 80,020 Other long-term liabilities 3,034 2,642 Convertible senior notes 75,623 66,481
Total liabilities 212,931 149,143
Stockholders' equity: Common stock 2 2 Additional paid-in capital 333,909 339,062 Accumulated deficit (252,327) (265,999) Treasury stock (63,278) (76,670) Accumulated other comprehensive loss (94) (76)
Total stockholders' equity 18,212 (3,681)
Total liabilities and stockholders' equity $231,143 $145,462
Overstock.com, Inc. Consolidated Statements of Cash Flows (unaudited) (in thousands)
Three months ended Nine months ended September 30, September 30, 2007 2008 2007 2008
Cash flows from operating activities of continuing operations: Net loss $(5,599) $(1,589) $(41,566) $(13,672) Adjustments to reconcile net loss to cash provided by (used in) operating activities of continuing operations: Loss from discontinued operations - - 3,924 - Depreciation and amortization 7,080 5,580 22,825 17,964 Loss on disposition of property and equipment - - 1 - Stock-based compensation to employees and directors 1,176 990 3,386 3,242 Stock-based compensation to consultants for services 140 (134) 280 181 Stock-based compensation relating to performance share plan 350 - 350 300 Issuance of common stock from treasury for 401(k) matching contribution 213 - 928 19 Amortization of debt discount and deferred financing fees 86 85 258 257 Asset impairment and depreciation (other non-cash restructuring) - - 2,169 - Restructuring charges - - 10,114 - Notes receivable accretion (136) (136) (136) (408) Gain from early extinguishment of debt - (2,849) - (2,849) Changes in operating assets and liabilities, net of effect of discontinued operations: Accounts receivable, net (942) (104) 7,755 1,127 Inventories, net (6,792) (3,445) 152 8,162 Prepaid inventory (2,879) (1,904) (2,762) (980) Prepaid expenses (1,522) (454) (2,784) (3,363) Other long-term assets, net 100 - 366 - Accounts payable 4,222 3,442 (26,199) (35,699) Accrued liabilities (444) 1,109 (19,608) (11,524) Deferred revenue 2,605 (533) (5,096) (3,235) Other long-term liabilities (114) (333) (114) (392)
Net cash provided by (used in) operating activities of continuing operations (2,456) (275) (45,757) (40,870)
Cash flows from investing activities of continuing operations: Purchases of marketable securities (7,783) (10,186) (29,164) (35,548) Sales and maturities of marketable securities 8,924 13,298 12,324 54,637 Expenditures for property and equipment (316) (8,809) (2,232) (15,258) Proceeds from the sale of discontinued operations, net of cash transferred - - 9,892 - Collection of note receivable 502 250 5,196 1,506 Decrease in cash resulting from de- consolidation of variable entity - - - -
Net cash provided by (used in) investing activities of continuing operations 1,327 (5,447) (3,984) 5,337
Cash flows from financing activities of continuing operations: Payments on capital lease obligations (5) - (5,256) (3,796) Drawdown on line of credit - 1,326 1,169 7,722 Payments on line of credit - (1,326) (1,169) (7,722) Issuance of common stock in offerings, net of issuance costs - - - - Purchase of treasury stock - (1,452) - (13,452) Payments to retire senior convertible notes - (6,550) - (6,550) Exercise of stock options 261 547 2,182 1,471
Net cash provided by (used in) financing activities of continuing operations 256 (7,455) (3,074) (22,327)
Effect of exchange rate changes on cash (26) 23 (5) (9) Cash provided by (used in) operating activities of discontinued operations - - (204) - Cash used in investing activities of discontinued operations - - (53) -
Net increase (decrease) in cash and cash equivalents (899) (13,154) (53,077) (57,869) Change in cash and cash equivalents from discontinued operations - - 257 - Cash and cash equivalents, beginning of period 75,044 56,679 126,965 101,394
Cash and cash equivalents, end of period $74,145 $43,525 $74,145 $43,525
Twelve months ended September 30, 2007 2008 Cash flows from operating activities of continuing operations: Net loss $(90,782) $(20,142) Adjustments to reconcile net loss to cash provided by (used in) operating activities of continuing operations: Loss from discontinued operations 8,191 - Depreciation and amortization 34,350 24,634 Loss on disposition of property and equipment 1 - Stock-based compensation to employees and directors 4,418 4,378 Stock-based compensation to consultants for services 272 90 Stock-based compensation relating to performance share plan 350 (600) Issuance of common stock from treasury for 401(k) matching contribution 1,036 (415) Amortization of debt discount and deferred financing fees 258 343 Asset impairment and depreciation (other non-cash restructuring) 2,960 - Restructuring charges 14,997 - Notes receivable accretion (136) (544) Gain from early extinguishment of debt - (2,849) Changes in operating assets and liabilities, net of effect of discontinued operations: Accounts receivable, net 1,537 (1,806) Inventories, net 40,877 6,237 Prepaid inventory (979) 451 Prepaid expenses (1,064) (678) Other long-term assets, net 967 105 Accounts payable (10,253) 2,349 Accrued liabilities (3,085) 2,176 Deferred revenue 2,392 1,606 Other long-term liabilities (114) (471)
Net cash provided by (used in) operating activities of continuing operations 6,193 14,864
Cash flows from investing activities of continuing operations: Purchases of marketable securities (29,164) (81,601) Sales and maturities of marketable securities 12,324 71,571 Expenditures for property and equipment (5,998) (15,669) Proceeds from the sale of discontinued operations, net of cash transferred 9,892 - Collection of note receivable 5,196 1,506 Decrease in cash resulting from de- consolidation of variable entity (102) -
Net cash provided by (used in) investing activities of continuing operations (7,852) (24,193)
Cash flows from financing activities of continuing operations: Payments on capital lease obligations (5,335) (3,801) Drawdown on line of credit 9,347 8,976 Payments on line of credit (9,347) (8,976) Issuance of common stock in offerings, net of issuance costs 39,406 - Purchase of treasury stock - (13,452) Payments to retire senior convertible notes - (6,550) Exercise of stock options 2,449 2,519
Net cash provided by (used in) financing activities of continuing operations 36,520 (21,284)
Effect of exchange rate changes on cash 18 (7) Cash provided by (used in) operating activities of discontinued operations 1,265 - Cash used in investing activities of discontinued operations (276) -
Net increase (decrease) in cash and cash equivalents 35,868 (30,620) Change in cash and cash equivalents from discontinued operations (990) - Cash and cash equivalents, beginning of period 39,267 74,145
Cash and cash equivalents, end of period $74,145 $43,525
SOURCE Overstock.com, Inc.
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