Global Knowledge, the
worldwide leader in IT and Business training, today announced the launch
of its new Cisco
Unified Communications Project Management training class, a five-day
course where students learn to manage a Unified Communications (UC)
deployment from start to finish. The course is designed for Cisco
engineers and other technical professionals responsible for VoIP
implementation, including voice/data integration, as well as network
engineers, VoIP project managers, IT managers, and VoIP project team
members. Suggested prerequisites include a basic understanding of
project management processes or a familiarity with Cisco lifecycle
processes.
Using best practices and processes for successful UC deployment,
students will learn to manage a real-world Cisco UC project. They will
follow the formal project
management training framework of initiation, planning, execution,
control, and formal closing, as defined by the Project Management
Institute (PMI), as well as the Cisco Lifecycle Approach of prepare,
plan, design, implement, operate, and optimize (PPDIOO).
Students will learn about:
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Project management terminology and planning
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Cisco UC terminology, components, and deployment steps
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Creating a business case to identify and manage common UC deployment
risks
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Developing a system implementation and migration plan
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Formal project change control processes
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Project scheduling, budgeting, and close out
The labs consist of two case studies in which students perform
project management tasks individually and as a group, walking through
detailed steps in optimizing a UC solution.
This course is available in our classrooms
or as a private, on-site course that can be tailored to the needs of
your organization. Learn more about our Cisco
Unified Communications Project Management training course and
access white papers, web seminars, and podcasts at www.globalknowledge.com.
About Global Knowledge
Global Knowledge is the worldwide leader in IT and business training. We
deliver via training centers, private facilities, and the Internet,
enabling our customers to choose when, where, and how they want to
receive training programs and learning services. Our more than 700
courses span foundational and specialized training and certifications.
Founded in 1995, Global Knowledge employs more than 1,500 people
worldwide and is headquartered in Cary, N.C. The company is owned by New
York-based investment firm Welsh, Carson, Anderson, and Stowe.
