Technical Problems?


Scrolling Ticker & Advanced Charts
Posted: Tuesday 11/18/08 5:19 PM EDT
If the scrolling ticker does not appear or you are getting a Flash error message, be sure to download and install Adobe Flash version 9 or above. Adobe Flash 9 can be found on the adobe web site (or by clicking here).
[NOTE: Adobe Flash 10 and above currently has a known incompatibility with the "Finance" QuickView. See next topic in Help entitled "'Finance' QuickView". To ensure no compatibility problems, please use Adobe Flash version 9.]
"Finance" QuickView
Posted: Tuesday 11/18/08 5:19 PM EDT
If the "Finance" QuickView opens but the contents are blank, the most likely cause is due to a known incompatibility between AOL and Adobe Flash version 10 and above. While we are working to address this incompatibility, users can work around this issue by uninstalling Adobe Flash 10 or above and re-installing Adobe Flash version 9. Adobe Flash 9 can be found on the Adobe web site (or by clicking here).