How to Fix Errors

The Fair Credit Reporting Act is again your friend when it comes to fixing errors in your credit report.

Errors in your credit report include mistakes but they also include omissions. It's possible that actions you've taken to pay off a debt or clear up a delinquency, for example, are not showing in your credit report.

A useful rule of thumb is to review your credit reports from all three major credit bureaus at least once a year.

For one reason, each bureau has a slightly different version of your credit report. You may find an error or omission exists in one of your reports but not others. Credit bureaus compete with each other, which can result in them having disparate information about you.

Under the law, credit bureaus are required to investigate your claim, usually within 30 days. A credit bureau must forward all information you give it to the creditor or other "information provider" that is reporting an error on your credit report.

If the creditor or information provider determines an error exists, it must correct it and notify all major credit bureaus. In turn, the credit bureau that reported the error must send you a free credit report to show that it has been corrected.

To request an investigation of an error or omission:

Document your claim. Write a letter to the credit bureau with a clear explanation of what item on your credit report is erroneous. Be sure to phrase your request as a dispute of an item in your credit report. Send all available information to substantiate your claim and request the error be corrected.

Inform both credit bureau and creditor. At the same time you contact the credit bureau, you should also inform the creditor or information provider. After all, it is responsible for the error being reported to the credit bureau. Be sure to phrase your request as a dispute.

Send copies. Most likely, a credit report will have tipped you off to an error. Keep the original report and send the credit bureau and information provider a copy instead. In case you decide to litigate, original documents hold up better in court than copies.

Keep records. You will want to keep records of all correspondence with the credit bureau and information provider. Be sure to record vital information of any and all conversations. Include dates of the conversations and with whom you spoke.

Use certified mail. Using certified mail may cost a few extra dollars, but you receive notification from the deliverer that your letters have been received. The clock begins ticking for an investigation once the credit bureau receives your dispute.

If the credit bureau considers your request as frivolous, you may wish to contact the U.S. Federal Trade Commission's consumer help-line (877-FTC-HELP).

Notify any soft inquiries of corrections. If an error does exist, request the credit bureau to notify any parties that may have reviewed your credit report in the past six months. You can also request any corrected credit reports be sent to prospective employers that have accessed your credit report in the previous two years.

If information in your credit report is accurate but negative, or your claim cannot be substantiated, you will be at the mercy of the calendar. Under the law, credit information can remain on your credit report for seven years, and 10 years if you've filed for personal bankruptcy.


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6 comments

Mrm home 11:42:59 AM May 20 2008

my husband recently passed...he had his own credit cards....on one of them, they determined i was not on that account...they had forwarded it to arbitration and dismissed it since they could not prove I was on the account...also, they showed one credit card and the account he owed was not even that company....and the attorneys proved it...it ended up on my credit since I was forced into giving my ss# and date of birth when I was cleaning out his accounts,,,and they transfered that account in my name illegally,,,,,i have excellent credit.....45 accounts never late...but now I can not get this off my credit and companys that I have had excellent credit for 25 years are limiting my
credit...what a bummer...I have written the credit bureaus but can not get this off

HaveittodayRay 10:38:35 PM Apr 13 2008

Credit card errors are frequent and when you have to deal with all 3 agencies its a
pain. For the most part credit card companies want you in debt for a lifetime, with their high rates of interest of mimimimu payments. It would take you 10 years if you just paid the mimimum balance. There is a better way to get out of debt, visit 6figuresandmore.com, no free lunch, not a get rich quick scheme, does require work. Take a look 6figuresandmore.com. Enjoy. Warm Regards and God Bless

Mcintyremags 02:26:05 PM Feb 29 2008

wired74
with three reports, it gets confusing when checking and double checking each one. one may have a delinquency start date different than another report. so after 7 years, it should come off but if the dates don't match, then you have to go back to your records aver7 years ago to prove it. and who saves everything from 7 years back? It is a bunch of b.s. for three to compete when they can't even research the right places and times and addresses. They have me at 4 places I never lived at. and some reports repeat on the same item. Too much hassle. Just be poor and go with the flow. You will always have a problem when there are too many reporters in the kitchen.

Stoneskyphotos 07:05:28 PM Feb 22 2008

I am in a desperate situation where it will take far too long to correct errors and remove other items for me to get a consolidation loan to keep me from going to loan sharks to help me!!!! Futher, persons at the same address may be on your report which makes things more difficult to resolve. Also I do not understand when one company sells your account and it is finally paid all the previous accounts remain and will not be updated or removed.

chinastarrygrl 03:29:15 PM Feb 11 2008

The only thing I have to add about this article is that even though you may send your error to the credit reporting agency, if they determine it to be frivolous, they don't have to investigate it.

Wbigred30 03:33:08 AM Feb 01 2008

Though I have never owned property or applied for a mortgage, my report shows I applied for mortgage in 2006, and also shows 7 or 8 years ago I owed property taxes..which I did not , since I never ever in my life owned any property...When I checked with the "Court" they said I needed a case #, since I had no case, I had no number...How do you substantiate something that never ever happened...Since I am 78 years old and very sane this makes me crazy, not that I am going to buy property now or ever...Plus, I havent even tried to buy a car or anything on credit like that since retiring 8n 96m so help.

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