Rapid Repair’s Success Drives Recent Move to New Michigan Headquarters

Custom-Designed Portage Building Marks 40% Increase in Space, Enhanced Ability to Deliver Services to Both Local and Global Customers

Business Wire

posted: 90 DAYS 22 HOURS AGO

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Rapid Repair, the most well-known and reputable national online repair service for consumer electronics, announced today that the company has moved to a new headquarters building in Portage, Michigan. The company, formerly headquartered in Kalamazoo, now enjoys a 40% increase in space, an expanded retail area for local customers, and a customized physical layout that enhances the company’s ability to service global customers seeking iPod, iPhone, Zune and game console repair. Normal operations began on October 12 at the Portage location.

“This move marks a real milestone for Rapid Repair in our growth, and in the way we service our customers,” said Aaron Vronko, service manager at Rapid Repair. “And, with the new technicians and customer service representatives we are hiring as a result of the move, we’re thrilled to boost the local economy.”

The new headquarters has been designed to accommodate work on gadgets and technology yet to be developed. There is increased space for new product disassemblies, and the ability to serve more customers with an increased array of devices. The new customer service area is adjacent to Rapid Repair technicians to allow quick and easy consultation on even the toughest customer questions.

Rapid Repair is one of the longest-standing and most reputable sources for small electronics repair, specializing in iPod, iPhone, Zune and handheld and console game systems. Customers receive free diagnostic services on most items by completing the diagnostic service request form at www.rapidrepair.com and sending in their device for evaluation. A technician consults with the customer within 48 hours to provide an estimate and gain approval before any work begins.

Rapid Repair not only fixes iPods, Zunes, and iPhones with sound issues, liquid damage, hard drive problems and broken screens, but also customizes the devices with colorful screens and faceplates. For do-it-yourselfers, the company sells parts, accessories, and manuals, and includes professional installation of most parts at no extra charge.

For more information, visit www.rapidrepair.com .

About Rapid Repair

Rapid Repair is dedicated to the service, repair, and modification of all iPod, iPhone, Zune, and other small electronic devices. The national company specializes in small electronics repair, with quality workmanship, speed and efficiency, and offering customer service that is second to none. Rapid Repair is headquartered in a 4,300-square-foot building in Portage, Michigan.

iPod and iPhone are registered trademarks of Apple. Other products and trade names mentioned herein are the trademarks of their respective owners.