IBBS Introduces Broadband Network Services Platform at SCTE Cable-Tec Expo in Denver

Today from the SCTE Cable-Tec Expo, Integrated Broadband Services (IBBS) introduced an innovative Network Services offering with which operators worldwide can overcome prevalent, costly network management challenges. Utilizing cloud computing technology, IBBS Network Services is a powerful, highly functional platform that improves broadband network performance and availability, as well as lowers event recovery time.

“With competition for subscribers at an all-time high, broadband operators worldwide face the daunting challenge of how to optimize their respective networks and avoid any downtime to ensure the highest possible customer experience,” said IBBS Vice President of Product Management, Doug Johnson. “A benefit of working with more than 230 cable operators is that our engineers gain firsthand knowledge of the most pressing issues affecting broadband providers. IBBS Network Services is an immediate, long-term remedy to the issues related to network optimization and the related subscriber churn. Deployed as a Software-as-a-Service (SaaS) model, IBBS Network Services delivers the most cost-effective, comprehensive platform on the market.”

IBBS Network Services Features:

Real-Time Dashboards: Interface to view real-time data that enables users to react to changing network events, protect Service Level Agreements (SLAs) and uptime, and maintain network availability.

Alarms and In-Depth Reporting: Shorten the Mean-Time-to-Repair (MTTR) through quicker problem identification, diagnosis and recovery using the integrated advanced event correlation, performance management reporting, and service and application monitoring. IBBS Network Services also includes instantaneous alarm capability for notification via email, pager, or Short Message Service (SMS). The reporting component includes event forensics and supports multiple metric types, formats or feeds, and historic data is also available to trend over time and better plan for future growth and capability.

Scalable, Flexible, Extensible and Agnostic Platform: The Network Services platform is capable of handling millions of events per day via Web 2.0 architecture that adapts and integrates into any technology environment through an Open API.

About IBBS

IBBS is a leading provider of mission-critical OSS software and services for cable operators and broadband Internet Service Providers worldwide, accounting for more than 800,000 high-speed data subscribers. The company’s diagnostic and provisioning software, network management services and tier-1 NOC, as well as its US-based call center, empower support professionals to cost-effectively monitor and service customers with a scalable, secure, fully-integrated solution that ensures maximum network uptime and lower operating expenses. Since 2001, IBBS and its customers have been providing world-class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks. IBBS is located in Atlanta, GA, with western operations in suburban Vancouver, BC.

Additional information can be found at http://www.ibbs.com or by calling 770-387-2053.